Privacy Policy

TERMS & CONDITIONS

The website www.seamusesoaps.com is operated and owned by Seamuse Soaps, registered in Greece, with VAT number EL046818491. By using this site you agree to accept the terms and conditions along with our privacy policy.  

 

PRIVACY POLICY

We are committed to protecting your privacy during your visit to our website. We collect only the necessary personal details required to process your order. We will not release any information regarding your name, address, email address to any other individual or legal entity.  

We will not store or publicise your credit card details. 

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers protected by a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@seamusesoaps.com or send us mail to: 46 Eftichias Str. Neo Iraklio Attikis 14121, Greece.

 

USE OF COOKIES

Cookies are used to provide information on a visitor’s computer. They are stored on the computer’s hard drive and used to communicate information about the user's preferences or registration details for a future visit. This makes browsing more efficient and allows for targeted advertisements to suit users interests. Cookies can be disabled from the settings section on your computer.

 

PRICES

The prices on our website are in Euro (€) and DO NOT include VAT (Value Added Tax). According to the Greek tax law, 24% VAT is charged for sales inside the EU (28 countries + Switzerland). All other countries are exempted from the VAT but may be submitted to import taxes or customs charges.

 

We have the right to make adjustments to prices to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or to correct an error or omission that results in wrong prices on the website.

 

Periodically through the year, we will make promotional codes available to our customers. Specific terms will apply.

 

ONLINE SALES

The customer is responsible for providing accurate information on billing and shipping details. We reserve the right to cancel an order and make a full refund for justifiable reasons.

 

Please also note that all products available on our website are for personal use only. You may not sell or resell any of the products.

 

WHOLESALE

If you wish to make a wholesale order, please contact us on info@seamusesoaps.com

 

SHIPPING

We do not offer shipping options without a tracking service, so that it will be possible for us to resend the order or refund you, after making a claim with our carriers.

 

Shipping costs are calculated after VAT charges and are flexible according to the shipping scheme you choose. Click here for more information.

 

RETURNS

We will accept returns within 14 calendar days of delivery. We can only accept returns of unopened and unused soaps, liquid soaps, lotions, creams, gift boxes. Goods returned in an unusable condition will be subject to a reduction of the refund value.  The original postage costs will be refunded but not the return postage costs.

 

PAYMENT METHODS

We accept PayPal and credit cards as payment methods. If paying by PayPal, please note you do not have to be registered to use this service. If you choose credit card as payment the transaction is carried out through the  Braintree company (division of PayPal), so any method you choose has maximum security. Furthermore, all credit card information is protected in transit over the Internet by SSL encryption. You will see a completed padlock or key in your browser when you are on the payment page. 

 

LIABILITY 

All products listed and sold on our website strictly conform to the EU cosmetics law.

All transactions are subject to the Greek and EU legislation.

 

COPYRIGHT / INTELLECTUAL PROPERTY RIGHTS

All product names, descriptions of ingredients, procedures, and images are the property of Seamuse Soaps. This information cannot be duplicated, copied or used in any way.

 

COMPLAINTS / QUESTIONS

If you have any questions, complaints or comments on this website then you may contact us on info@seamusesoaps.com

 

2,60€ έξοδα αποστολής έως 1kg | Δωρεάν αποστολή πάνω από 30€ για όλη την Ελλάδα.

Κουπόνι Έκπτωσης 15% πρώτης παραγγελίας : NEW15

Open Monday - Friday, 18:00 - 21:00. Between 09:00 - 17:00 make an appointment. 

Eftichias 46, Neo Iraklio, Athens, Greece 14121 - Tel: +30 2102834616 - Mob:+30 6944465230 - Email: info@seamusesoaps.com

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